Get Help

There are several deadlines each term for dropping classes. If you can no longer drop a class on your own through One.IU—this deadline is usually the first week of the term—you must meet with your academic advisor. More information about dropping classes can be found through the Office of the Registrar.

When an emergency prevents you from being able to attend courses, you may need to withdraw from classes. Being hospitalized, a death in your immediate family, or being the victim of a crime are just a few examples of what might constitute an emergency. If you aren’t sure if your situation warrants an emergency withdrawal, we can help you figure it out.

You may need documentation to withdraw from a class. Your documentation should provide your contact information, including name, address, and phone and fax numbers, as well as answer the questions below. It should also be signed and dated. We can help you submit this documentation.

  • What is the medical diagnosis for which you are receiving treatment?
  • When was the last time, and for how long, were you provided treatment for this condition?
  • Has the medical condition worsened since you enrolled in college? If yes, identify any extenuating factors that may have been involved.
  • List any reasons why it is necessary for you to withdraw from the university.

There is no single university policy on absences. Communicate directly with your professors if you are unable to attend classes. Depending on the policies for a particular course or department, they may request documentation such as a doctor’s note.

We do not provide oversight for academic units or faculty. However, in an emergency situation such as hospitalization, we can contact your instructors if you will miss class for three or more days or are unable to inform them directly. We recommend talking with your instructors as soon as possible to discuss accommodations and make-up procedures for your courses. A withdrawal from classes may be necessary for extended absences.

Before submitting a grade change petition, we recommend speaking with your instructor calmly, directly, and in person. If you believe your course grade is incorrect, you can follow the university’s formal grade grievances procedure. As with all university polies, we are available to help you understand these procedures and navigate the process.

If you have other concerns about a professor’s conduct or are unable to reach a resolution on other disputes, you may address your concerns to the course coordinator or department chair. You can also request an appointment with us for conflict coaching to discuss your concerns and ways to approach the conversation with your instructor.

We’ll provide information about emergency financial support

Living expenses and debt weigh on a lot of people’s minds. We know it doesn’t get any easier when you lose your job or expected funds don’t come through. We have resources for emergency loans and grants so that you can stay in school and finish your degree. Every situation is different, so make an appointment with us to discuss all your options. You may also find it helpful to contact the Office of Student Financial Services or the Office of the Bursar.

Student looks at a computer.

We can provide support when you experience a major injury or illness

When you’re sick or hurt, your entire life might get unsettled. If injury or illness is keeping your from completing your coursework, we can help you find options so that at least your academic record remains healthy. More information is available by visiting Emergency Support.

We’ll offer support to faculty, staff, and other students who are concerned about you

Many people at IUPUI are concerned about you and your success. We accept referrals and provide additional assistance to those who have your best interest at heart.

We’ll never turn you away

If you have experienced sexual misconduct or believe your rights have been violated, you can submit a report and the university will investigate your complaint. You also have several health resources on campus to support you, including Counseling and Psychological Services and staff specializing in interpersonal violence prevention and response.

If you aren’t sure what you need, or if you don't know if we can help, ask anyway! We will never turn you away. If you prefer to do your own research online, start with the Help Me Roar website for an extensive list of campus and community groups ready to help with needs ranging from food and clothing to legal aid to financial and military support.

We’ll honor your privacy

We respect your privacy. We want you to feel comfortable voicing your concerns and considering all the options to your problem. However, in order to investigate your concerns and provide you with the most effective support, it may be necessary to consult with other university faculty and staff. We follow the Family Educational Rights and Privacy Act (FERPA) and will only discuss your concerns with individuals outside the university if you have given permission, if we are required by law, or if there is a perceived imminent risk of serious harm.

Make a referral

If you or someone you know is in need of support or advocacy, you can make a referral and we will follow up on your concerns.