CAPS Payment Policy

CAPS payment policies

Payment in full is expected at the time of service. IUPUI CAPS accepts payment by cash, check, credit card, CrimsonCard, or by billing a student’s university bursar account. CAPS does not bill insurance, but we can provide a receipt to submit for possible reimbursement from your provider.

Students will receive a monthly notification of any unpaid balances for counseling and testing services. These charges will be billed to the individual’s bursar account when 60 days past due. Charges for missed medication management appointments will be billed to the individual’s bursar account if unpaid after 30 days.

In the event a payment needs to be refunded, the refund must be given in the exact same manner the original payment was received (cash, check, credit card, bursar). It may take 2–4 weeks for a refund to be processed and received.

Assessment fee

All individuals engaged in counseling services (group, individual, relationship) will be assessed a $15 fee at the time services are initiated. This fee covers the assessment session and referral to appropriate mode(s) of treatment. Assessment fees are not subject to sliding-scale reductions but may be paid over time.

Clients returning from a break in services of more than 4 months will also be charged the assessment fee of $15 in order to re-establish services.

Group counseling

There is no charge for group counseling sessions. However, an assessment fee is required prior to engaging in group counseling. Brief screening sessions for specific group participation will be performed at no charge. Group sessions will be 50–90 minutes in length depending on the nature of the group.

Individual counseling sessions

Each student is eligible for six free individual counseling sessions during their career at IUPUI. Intake and assessment sessions are not counted as part of these free sessions. Subsequent to utilization of six individual counseling sessions, a fee of $10 will be assessed for each 50-minute session. A prorated fee may be assessed when shorter sessions are indicated for therapeutic purposes, but not to compensate for client lateness.

In cases where the charge for individual counseling is prohibitive, an application for fee reduction may be completed. This application must include verification of income, and the session fee will be determined from a schedule based on the Taxable Income and Number of Dependents reported on the Federal Income Tax Form 1040, FAFSA, or recent pay stub. Documentation for fee adjustments will be submitted to the director for determination. Eligibility for fee reductions will be reviewed in July of each year.


Learning and developmental disorder assessment

An evaluation fee of $30 is due at the time of the initial evaluation interview. A non-refundable deposit is required prior to initiating testing sessions. The cost for a complete evaluation is typically $300–$600, depending on the specific tests required.

Students with financial need may seek funding for testing services through their academic unit or may apply for a fee supplement through CAPS as funds are available.

Psychiatric medication management

Psychiatric services are provided at IUPUI CAPS through contract with an independent psychiatrist. Fees for psychiatric services include $55 for initial intake session and $40 for medication management appointments. These fees are greatly discounted compared to community-based providers due to allotments from the General Services Fee. Fees for psychiatric services are not subject to fee reductions, and payment is due at the time of services.

Due to the high demand and limited availability of psychiatric services at CAPS, students will be charged for missed appointments. Full fees will be charged for missed appointments not cancelled at least 24 hours in advance. Fees not paid within 30 days will be billed to the student’s university bursar account. Multiple missed appointments may result in termination of services. Fees for missed appointments may be appealed in writing with appeals submitted to the director for review and approval or denial.