Payment in full is expected at the time of service. CAPS currently accepts payment by check, credit card, or by billing a student’s university bursar account. CAPS does not bill insurance, but we can provide a receipt to submit for possible reimbursement from your provider.
Students will receive a monthly notification of any unpaid balances for counseling services. These charges will be billed to the individual’s bursar account when 60 days past due. Charges for missed psychiatry (medication management) appointments will be billed to the individual’s bursar account if unpaid after 30 days.
In the event a payment needs to be refunded, the refund must be given in the exact same manner the original payment was received (check, credit card, bursar). It may take two to four weeks for a refund to be processed and received.