You have the right to receive a 'Good Faith Estimate' explaining how much your medical and mental health care will cost. If you are billed at least $400 more than your Good Faith Estimate, federal law states that you have the right to formally dispute the bill.
To inform us that the billed charges are higher than the Good Faith Estimate, you may contact IUPUI CAPS at 317-274-2548. You can request an update to the bill to match the Good Faith Estimate, negotiate the bill, or inquire about options for fee reductions.
Additionally, you may initiate a dispute resolution process with the U.S. Department of Health and Human Services (HHS). If you choose to use the dispute resolution process, you must initiate it within 120 calendar days (about four months) from the date on the original bill. There is a $25 fee associated with using the dispute process. If the agency reviewing your dispute agrees with you, you will be required to pay the amount specified in this Good Faith Estimate. Conversely, if the agency disagrees with you and sides with the health care provider or facility, you will have to pay the higher amount.
For any questions or further information regarding your right to a Good Faith Estimate or the dispute process, please visit www.cms.gov/nosurprises or call CMS at 1-800-985-3059.